Yep, I applied for a position with Levi Strauss & Co. and got a letter back. True, in reality, I am none the wiser if my background is what they are looking for, but at least they communicate in a nice way. It isn’t so difficult to write something kind to an eager applicant. Like they say in the end of the letter “We try to treat other like we like to be treated ourselves” so simple and so difficult. Finally, they acknowledge something that so many seem to forget – any applicant is also a customer and stakeholder.
While the style of writing might not suit all companies/organisations in all industries, the approach certainly does and I personally would love it if more could take heed. Or maybe this is standard and I have just been unlucky with the companies I have applied to.
We were in your situation once, wondering if our online application made it to the right folks at Levi Strauss & Co. – or ended up in a digital black hole, never to be seen again.
Rest assured, this email means we received it. And we thank you for letting us know that you want to join our team.
As you can imagine, we receive lots of applications and resumes every day, from applicants around the world. As a result, we’ve had to automate the process. For instance, if you reply to this email, no one will see it. Sorry.
Here’s what we promise, though. Our team of talent scouts will review your credentials. If your background and skills match the qualifications for one of our open positions, including any particular position you’ve applied for, we’ll contact you. If there’s not a current match, your resume remains in our database. And we regularly check that database against new open positions.
We love our fans – be they consumers or applicants like you. And we want to treat you the way we’d want to be treated.
Your Friends at Levi Strauss & Co.